Automated lead qualification and enrichment pipeline for a dental clinic, integrating a WhatsApp chatbot directly with Zoho CRM. The bot qualifies prospective patients via conversational flow — treatment type, urgency, location, insurance — enriches the CRM record, scores the lead, and routes high-intent prospects to booking. Low-intent leads enter automated nurture sequences.
Significant reduction in unqualified lead handling. Higher booking conversion rate from first contact.